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A/P, or accounts payable, checks are still very common in small to mid-sized companies. These are used to pay vendors for services or products, which is one reason the commercial A/P check has survived while payroll and personal checks have been declining. Small and mid-sized companies may not be using electronic payment or collection systems. Due to the nature of their business, they have remained in a paper based accounting world, so their customer will be issuing the payment check in the same fashion as they have for years. A/P checks are an opportunity for the print provider to offer document security features to deter counterfeiting. Commercial checks including those used in government, insurance and other agencies are often targets for counterfeit activity. Layered security features are the best solution to deterring attacks while providing various forms of authentication. The layering approach should include both covert and overt features built into the paper as well as the printed content. A/P checks are available in unit set, continuous or laser cut sheet formats on a wide range of substrates. As many banks are scanning paper based checks to reduce their physical paper usage, the background and print content of the check should be considered as heavy borders and text will make the scan file size larger. See our whitepapers on Document Security and Understanding Risk Analysis.
The acknowledgment is the formal document used to confirm an order has been placed. This is common, particularly in the manufacturing sector, when the quoting process generates a sale and subsequent purchase order from a client. On receipt of the order and following the order entry process, the acknowledgment is sent to confirm what has been ordered and how it will be produced including projected completion date and shipping information. Business documents as these may represent formal contracts between two companies, so it's important that these forms be reviewed at each reorder point for possible updating. Changes in accounting policies or other legal areas may require changes in the terms and conditions area of the acknowledgment. Good business document design should be used to lead the receiver’s eye to the critical data areas. Clients receiving an acknowledgment will be checking this data for accuracy, so it is important that the design provides easy viewing. Data boxes, screening, color coding and other design tactics can be used to bring value to the document.
Address labels come in many formats. In most cases one would think of blank laser labels purchased from an office supply retailer, however, address labels are often integrated into business documents. These are often used in fundraising and membership drives where the labels are pre-addressed to the recipient as a gift to boost donor response rates. Address labels may also be integrated into shipping documents, invoices and other business form applications where pre-addressed labels aid in expediting the product. Pre-imaged address labels also reduce potential delivery errors where returned goods or payments are being made.
Annual passes may be in the form of an ID card or window decal. Typically these are issued on the calendar year or the anniversary of the initial purchase. Passes are similar to other identification applications granting the user access to a venue or services, therefore, some level of anti-counterfeiting features may be necessary. These features should also provide some means of authentication to allow for in-field validation.
Voting ballots are official documents used for a wide variety of elections. This would include mailed and out of state versions which may be sent prior to the actual election date. Ballots that will be machine read may require specific paper so that they process properly in the equipment. Also, some ballots may require features to deter counterfeiting by means of alteration, forgery or duplication. These features may be overt and covert in nature. Overt features also provide for a means of in-field authentication using the naked eye. Covert features may require the use of a device.
Birth certificates do more than document a birth. They can be used as an initial identification document to secure other documents such as driver’s license, social security card and more. For this reason, birth certificates are considered "breeder" documents. Certificates should be printed in multiple colors and incorporate security features into the paper and printed content. The use of covert and overt features may reduce counterfeiting attacks while providing a means of authentication. There are over 6400 entities that can issue a birth certificate which has generated over 14,000 variations. Educating these entities on conformity of design as well as the proper use of security features is critical when working with these applications.
A business license is a document presented to a company to operate their business within a given city or state. These are most often renewed on an annual basis and displayed within public view. In some cases these will be paper based forms secured to a window or other display media. Other applications may use window graphics and pressure sensitive decals. As with other identity based documentation, a business's license is a target for counterfeiting and forgery. Dates may be altered or the license may be stolen and replicated for criminal use. Anti-counterfeiting features should be applied to deter alteration and duplication attacks. Additional security features such as foil stamping and embossing can add to the security while providing easy authentication using the naked eye.
Play vouchers may be provided by casinos for marketing or sales functions. They act as enticement to engage the recipient. Often times the vouchers are for specific amounts or may be specific to a game such as poker, blackjack or roulette. Match play coupons are popular casino promotions. They're meant to be bet at tables with like or higher amounts of regular chips. If the player loses a bet, the dealer picks up the lot. On a push, the real and voucher money remain (ride). If a win occurs, the player is paid for the total of their cash plus the match play, and the dealer takes the coupon. As these coupons can be used for real play with the potential of winning, they are targets for counterfeit attack. Security features to deter replication and duplication should be utilized as well as features to allow for first line authentication.
Documents used to track people, processes and products are referred to as chain of custody applications. Good examples are business forms used in the healthcare market that combine a form with multiple barcoded labels. The document is the initiating process for a treatment while the barcoded labels are applied to medication, patient files, blood bags and other items used during a patient’s stay. The barcode allows for all processes to be linked together creating the "chain of custody". This same type of design (form combined with one or more labels) can also be used in lab reports, DNA testing, aircraft maintenance or any application where tracking events need to be traceable.
Chart labels are most often used in the healthcare market. These are pressure sensitive, barcoded labels which may be applied to various charts and reports generated during a patient’s stay. The barcoding creates a traceable process of services, medications and procedures that may have occurred. This not only provides accurate data for invoicing and insurance submission, it also provides a traceable chain of events.
Checks are paper based negotiable documents used to dispense or transfer money. Typical applications are personal, bank, money order, commercial, accounts receivable, insurance or government. Account and bank routing numbers are encoded on the face of the document using MICR numbering. This is imaged in magnetic ink so the number can be read by the bank scanning devices. Checks continue to be a target for criminals who use forgery, alteration or duplication to create counterfeit copies. Security features such as VOID or hidden word pantographs, micro print signature lines and watermarks can be combined with other covert and overt security features to aid in deterring counterfeit attacks. Access to technology has made it important to upgrade security features older than twelve months. New security technologies in both paper and inks are available and should be considered. See video.
Coupons are used to boost sales by providing special offers. These may be paper based or in the form of a label. Coupons may or may not have any redeemable dollar value, however, they are targets for counterfeit attack. Security features to deter counterfeiting should be considered. Coupons may be loose sheet format for handing out or insertion. Other designs may affix the coupon as a label to a mailer or to the product itself. Those affixed to products are often instant redeemable coupons or IRC's. This allows the coupon to be removed and used at the time of purchase. In other cases, the coupon may be a piggyback label applied to a direct mail piece. The coupon must be removed and applied to the return piece in order to be activated. A piggyback design allows affixing of the label to the carrier using a special liner that allows the label to be removed and re-applied. Most coupons will carry barcode and human readable numbering to identify the product as well as aid in tracking sales conversions.
Government areas such as the judicial system have many documents. Court documents are used to process cases and control the chain of evidence. Much like identification documents or chain of custody forms in the medical market, some court documents may be targets for counterfeit attack. This may come in the form of alteration or duplication. In these cases, security features should be applied in both the paper and printed image to deter these attacks. Simple features such as watermarked paper, thermochromic ink and chemically reactive papers are typical solutions.
A daily pass may be used at a theme park and similar destination center, or the application may be a daily ride ticket for large city metro transportation systems. Daily passes will normally have some level of terms and conditions for access or services provided including the valid dates of use. Since passes of this type require a purchase they become targets for counterfeiting or, in the metro applications, fare evasion. Alteration of travel dates or other validation stamps are common. Security features should be added to deter these counterfeit attacks. Paper substrate will vary based on the type of pass and need of durability. Passes for water parks or other venues with a harsh environment may require more durable material. Another point of consideration is the delivery of the pass. Are they acquired onsite, from a kiosk or by mail? The level of personalization can also be a factor. Passes for a theme park may require the owners name and membership number while onsite passes may only require imaging of the date of use.
Manufacturing operations have many opportunities for equipment failure which may also create product failure. Damage reports are used to track data regarding the cause of the damage and resulting actions. If the damage involves product return, they may also capture cost and potential loss of sales due to customer dissatisfaction. In most cases, these will be unit set construction to be hand executed. Multiple part forms allow copies to be forwarded to the necessary departments. Tag substrates or labels may be incorporated into the form to tag the damaged equipment or product. Barcoding or human readable number is used to aid in tracking of the individual event.
Similar to the birth certificate, the death certificate establishes a date and time of a death. These documents are also counterfeited as they can be used to establish a death which may open channels to receiving a settlement or other financial benefit. As with the birth certificate, covert and overt security features should be incorporated into the document design to deter these counterfeit attacks which may come in the form of alteration, duplication or digital replication.
Card carriers are a continuous forms application designed to carry or hold some form of identity card. The card may be affixed or inserted into the form by use of special die cutting to hold the card in place. The carrier is normally a heavier weight substrate that must stand up to the affixing, imaging and final mail processing. 24# and 28# papers are common in these applications. Carriers are normally printed in high color, often times four color process. The high impact color increases response rates and drive company branding.
Postcards may be created in a variety of sizes based on USPS guidelines. A major benefit of a postcard is the low cost in both print and postage. Additionally, a postcard does not require opening as does a letter, therefore they generate a 100% open rate. Postcards must be produced on substrates accepted by the USPS. In most cases, this would be a 100# tag or heavier paper so that they may be auto sorted at the USPS facilities. Postcards may be created with multiple cards on a page for laser imaging or printed entirely using a digital press. Digital printing allows for full versioning of the content, images and other data as well as high levels of personalization which can increase response rates. Over sized postcards, use of high impact graphics and four color process are other tactics used to drive response rates in direct mail applications.
Coupons are used to boost sales by providing special offers. These may be paper based or in the form of a label. Coupons may or may not have any redeemable dollar value, however, they are targets for counterfeiting. Security features to deter counterfeiting should be considered. Coupons may be loose sheet format for handing out or insertion. Other designs may affix the coupon as a label to a mailer or to the product itself. Those affixed to products are often instant redeemable coupons or IRC's. This allows the coupon to be removed and used at the time of purchase. In other cases, the coupon may be a piggyback label applied to a direct mail piece. The coupon must be removed and applied to the return piece in order to be activated. A piggyback design allows affixing of the label to the carrier using a special liner that allows the label to be removed and re-applied. Most coupons will carry barcode and human readable numbering to identify the product as well as aid in tracking sales conversions.
Donor letters are used to request donations as well as thank donors for their donation. Typical letters will be standardized, allowing for some level of personalization during the mailing preparation process. Donation requests may incorporate address labels pre-imaged with the donor’s information to boost response rate. Letters sent as a thank you for a donation may include membership cards or window decals to be used for entry, permit based parking or promotion. Donor letters are normally part of a larger direct mail program comprised of other printed material. 20#, 24# and 28# stocks are typical in these applications.
A daily log is a record of a driver's activities, mileage, deliveries and other data. This may be on the request of the delivering company or based on federal, state or local transportation laws. Daily log reports may be single page or multiple part forms using both continuous or unit set formats. Screening and color coding of the parts are normal design characteristics to aid in completing and reading the documentation. Carbon-less paper is used to produce the hand or machine written information though carbon sheets can be used as well. In cases where the document may be retained on file for multiple years, paper and carbon designs are suggested as carbon-less images can fade over time and exposure to light sources.
Log books comprise 25-50 copies of driver's log forms bound into a book format. 100# tag covers are normally used in a triad design so a portion of the cover can be inserted behind a form. This provides a hard surface for handwritten execution of the document. The cover and forms are stapled in the stub area to create the book. Sequential numbering is used on the forms and, in some cases, book/set numbering is used on the covers. Bookbinding is an offline process using the bindery area of a production plant. As bindery work is primary hand operations, applications such as driver’s log books will take more time from order placement to final delivery.
Enrollment forms may be used in education, insurance, healthcare and other markets where specific information must be collected. These applications may be laser cut sheet, unit set or continuous formats. In some cases, the documents will be pre-imaged with account information then require handwritten inclusions and signatures. Applications for enrollment may require sensitive data such as social security numbers, so care should be taken in the handling of completed forms. Documents that may be presented to gain access to facilities or information may require security features to deter counterfeiting.
Event tickets may vary from local sporting events to international venues. Most tickets require purchasing which makes them targets for counterfeiting. Counterfeit tickets not only reduce the revenue captured from the ticket sales, they may also create legal issues with capacity overload. High value events such as the Olympics create other risks in the form of potential terrorist attack. Security features for counterfeit deterrence and authentication are critical in these cases. Substrates will vary based on the type of ticket and how the tickets are dispensed. Some applications are dispensed using kiosks while others may be handed out or mailed in advance. Tickets that are imaged with specific dates of use should be produced using security features to deter alteration so the validation date cannot be altered. The use of four color process, sequential numbering and barcoding is typical in event ticket production.
Pocket forms are created using cross web glue systems to join two plies of paper on three sides creating a pocket. The fourth dimension may carry some type of adhesive to seal the envelope for delivery. In fundraising applications, the pocket may be incorporated into a unit set business form which acts as the sales collection device. The form allows for data or signatures to be added. Multiple parts allow for copies to be retained and sent to various departments or persons. The envelope may act as a repository for ticket stubs or money collected during the fundraising sales cycle. The pocket will normally be created using a heavier substrate such as 24# bond. The substrate and sealing process may be dependent on the delivery process and filing process if required.
Many restaurants and retailers use gift certificates to drive business. These may be issued by the retailer or purchased from them for specific amounts. Certificates act as brand marketing devices and create repeat customer traffic. They may also be used to promote specific products or services to boost sales. Typically a certificate will be printed on a 20#-24# substrate in full color with sequential numbering and possible barcode numbering. As gift certificates carry a redeemable value they should be treated as a potential target for counterfeiting. Security features designed to deter alteration, replication or duplication should be used. Gift certificates may be laser, continuous or unit set formats. In many cases. they will be two ply with part two being a copy retained by the issuing retailer. Unit set designs are typically booked in sets of 25 or 50 forms to aid in filing.
Resorts and other destination facilities will often provide temporary ID cards to their guests allowing the guest to travel throughout the resort without having to carry cash or other forms of identification. Temporary cards may be incorporated into a check-in folio using integrated or affixed card applications. Integrated cards have a protective laminate on the back to provide a higher level of durability compared to a paper ID card. The cards are die cut for removal from the substrate which is typically 28# ledger. If the application is in a venue where moisture may come in contact with the card, an affixed card is a better solution. These may be a PVC or polyester material that allows for laser imaging, yet are not as bulky or costly as traditional 30 mil cards. See our video on Integrated Cards.
Hospitality permits may be issued by a variety of governmental agencies charged with monitoring recreation venues. These may include restaurants, hotels, bars and more. The permit allows the business to operate under the applied guidelines. Permits, in most cases, will be visible to customers and updated annually. Each year a new permit is issued with the new dates. (In some cases, new permit labels are used to be applied to the initial permit issued.) As the permits are purchased and provide some level of certification, they are targets for counterfeiting. Overt and covert security features should be used to deter counterfeiting through replication, duplication or alteration. These same features can be used for authentication when a permit validity is challenged. Some applications have the permit created as a removable label which is then applied to the inside of a window.
Cash in and cash out tickets are documents used in the banking industry to track monies usually received or dispensed at a teller window. Typically these are one or two part forms allowing for hand entry of account number, amounts and signature. The tickets are often color coded for ease in selection.
Insurance companies are large users of business printing. Auto, home, health and other forms of insurance can comprise a wide range of business forms. These may be laser cut sheet, continuous or, in many cases, unit set constructions. Though these are used to collect the signature of the insured person, much of the content will be the legal description of the services to be provided. This accounts for the wide number of types of insurance forms and number of parts required. In addition, insurance cards can be a large opportunity for print distributors. Integrated cards are very common in this market utilizing a 28# ledger stock plus back and/or face lamination to create the card. Auto insurance cards may be renewed frequently while other types of cards may be renewed annually. Cards may be produced in sheet, unit or roll format. Many large insurance carriers now use high speed digital presses to produce their insurance cards. These units use roll to sheet transport systems, so the integrated cards must be provided in roll formats typically at least 40" in diameter. As the cards also act as brand marketing tools, four color process is used frequently. The cards may also be affixed plastic cards as opposed to integrated versions. (Integrated cards are sometimes referred to as composite cards as they are created using a paper substrate with lamination applied to the face and back.)
Address labels come in many formats. In most cases one would think of blank laser labels purchased from an office supply retailer, however, address labels are often combined into business documents. These are often used in fund raising and membership drives where the labels are pre-addressed to the recipient as a gift to boost donor response rates. Address labels may also be integrated into shipping documents, invoices and other business form applications where pre-addressed labels aid in expediting the product. Pre-imaged address labels also reduce potential delivery errors where returned goods or payments are being made. See our video on Integrated Solutions.
Similar to integrated cards and labels, integrated magnets are created using a liner material applied to one side of a pre-printed sheet. In this case, the liner is actually a special magnetic material that adheres a magnetic backer to the area that will be die cut for removal. This process can produce an integrated magnet that can still be executed through some laser and ink jet printers. The magnet can be applied to any metal object such as file cabinets and most refrigerators. The dies used in these applications, as in integrated cards or labels, are created using a laser process. This keeps the die cost lower and allows the document designer latitude in the shape of the removed piece.
Inventory management is a critical part of business. Managing inventory levels can directly affect profits. Barcoded labels are one part of the inventory process which allows a company to track and trace inventory usage. These labels may be applied to products or packaging during production for shipment to a client or they may be applied on receipt to begin the storage and distribution process. The type of label material and adhesive may vary based on the application. Some adhesives are better suited for affixing to paper box board as opposed to metal or plastic. Selection of the right adhesive is critical. Equally important is the selection of the substrate based on the use and environment. If the label is being imaged onsite, the type of printer may affect the substrate selection. Inventory labels may be small, containing only a standard barcode or they may be large for long range scanning on a high rack of an inventory shelf. Labels can be supplied as continuous, fanfold or on rolls which often use smaller diameter cores. Labels may also be incorporated into a production order or other business's form as an affixed label or integrated label. Imaging may be in a variety of codes such as 39, 128 or data matrix styles such as QR codes. See our video on Variable Imaging.
Inventory tags are used to mark current items in a warehouse or distribution center. Tags identify the product and may carry the date of receipt which is important in operations that use a first in/first out (FIFO) system. Tags may be numbered and barcoded for quick identification and scanning. Typical tags will be paper based using 80# and 100# basis weight stocks. They may be affixed to the inventory product using wire tie, string tie or transfer tape. Some tags may be extended to allow for removal of small tag elements when only a portion of the inventory material is used. This allows for the balance to be counted accurately and returned to inventory.
Though invoices are moving to digital versions for e-payment, many companies still issue paper based invoices from their accounting departments. These documents may be in continuous, unit set or laser formats. Multiple parts are common to allow copies to be distributed to various areas of the accounting department. Invoices may be designed with integrated labels to expedite the payment process and ensure the payment is mailed to the correct address. These can also be used for return goods labels that help identify the returned product so it can be properly placed back into inventory.
Lab reports are an important part of the healthcare market. Formats may be in continuous, laser or unit set design. In most cases, variable imaging (barcodes) is used to connect a single report form to a specific patient. Barcodes and human readable numbering are common in lab documents as they create a chain of custody around the processing of the unique sample and the patient. Outside of the healthcare market, lab reports are found in all forms of drug testing including law enforcement and animal breeding.
Lead track is a document used during tradeshow and other sales environments to capture prospect information. In most cases this information includes traditional marketing data such as name, address, telephone, city, state and zip code. Good lead tracking will also capture email, cell phone and specific interests or product information requests. Lead track forms begin the sale process by initiating a marketing response which is normally followed by direct sales contact.
Letterhead forms are normally one part documents in laser or continuous formats carrying a company’s name, logo and brand information. Often used for sales and marketing, they may also be used for specific inquiry or notification. Many non-profit and fund raising groups will use letterhead formatting for a more formal method of presenting the donation request. Typical stock will be a 24# weight of a special paper often including a high rag content to enhance the feel and presentation.
Library cards are a means of identification which can be used to access books, magazines or digitally stored data. Assignment of an ID card provides the library with a means to track the users activity and manage their educational resources. ID cards may be paper or plastic and are often in the form of integrated cards or affixed plastic cards depending on the level of usage. Often issued on an annual basis, ID cards will be variably imaged using ink jet or laser printers. The imaging process and durability need will commonly drive the decision on the substrate used.
Log books allow for companies to track the movement of a given vehicle or delivery staff. They provide entry points for delivery information such as destination, time in/out, travel costs and delivery receipt status. Often these are unit set constructions and may be bound into a book form. Booking includes a tag fly sheet to provide a hard writing service as these are normally hand written in the field. Multiple copies are created using carbon-less or bond with carbon formats. The forms are numbered and stapled into books in sets of twenty five to fifty sets per book as a norm. Booking allows for easy storage and access during use or auditing.
Maintenance logs are used heavily in the transportation industry which would include trucking, airplanes, taxis and any other means of conveying passengers. Logs are used to track incidents, repairs, parts, time and assigned labor (people). This data is especially important in air travel. Many maintenance log applications utilize the same security features used in checks in order to guard against data alteration or deletion. VOID pantographs and chemically reactive papers provide a deterrent to copying or alteration by forgery. Log documents may be bound into a book format with a tag flyleaf cover providing a hard writing surface. Most maintenance logs are completed in a repair shop environment and hand executed. Multiple copies are used so a single copy resides in the log book while other copies can be dispersed to other necessary departments.
MCO's, or manufacturer's certificate of origin, are normally associated with vehicles or trailers that are driven or pulled on any US road. These are required at the point of sale to provide a history as to where it was built and/or assembled. MCO's may be targets for counterfeit attack in the form of alteration or duplication. Changing the date of manufacturing could alter the resell value. A replication of an authentic MCO could be used on a non-authentic product. Counterfeit certificates could open the door for liability legal action if they were involved in an accident or fatality. The use of paper and print based security features is suggested to deter counterfeit attacks. These features may include micro printing, thermochromic ink, VOID pantograph, prismatic printing, bleed through numbering and foil stamping. When developing the security solution, cost of the product as well as potential risk should be considered. (For more information on security design and risk analysis visit our whitepaper library under Sales and Support).
This document may also be referred to as a warehouse or material release. The form is used to release material or product from a warehouse location for shipment or delivery to a production area. The document may be in continuous, unit set or laser formatting and may be one part or multiple parts. Form and label designs are common allowing the warehouse staff to affix a label to the outgoing material carrying the order or release reference number. Copies of the document are dispersed to various departments to acknowledge the release activity has occurred and initiate any next action that may be necessary such as invoicing or inventory file updates.
Membership cards are identity applications used for clubs, associations, insurance and non-profit organizations to name a few. Membership cards may grant access to venues, information or services and are therefore targets for counterfeit attacks. Security features to deter counterfeiting while aiding in allowing for first line authentication should be included in the design of the card application. Cards may be integrated into the document using laminations and die cutting or affixed using a clean release liner option. Determining whether the card will be imaged at the customer location in a simplex or duplex method will need to be considered when designing the application. Durability and lifespan expectancy will also need to be addressed. Cards that are only used on rare occasion and replaced each year could be simple paper cards removed from the carrier using perforations. Cards which must be presented more frequently, have a longer lifespan or are often in harsh environments may need to be PVC or other plastic materials to withstand the physical abuse during use. Cards may carry numbering and/or barcoding for scanning at point of entry. These scans can also be used to track member activity for marketing purposes.
Parking waivers are used in locations where metered parking fees are not applied due to special circumstances. These may be seen in areas such as events, university parking and other venues where limited timeframe parking is allowed. These tickets may be numbered and either machine or hand dated to provide a means of authentication. As these documents constitute a cash value, they are targets for counterfeit attack and should be considered a security document requiring some level of security features in the paper and print to deter alteration or replication attacks. Overt features can be used as a first line authentication tool.
Many large cities and metropolitan areas have mass transit in the form of bus or train. Daily, weekly, monthly and special event tickets are issued allowing the rider access to travel. These tickets are normally dispensed using a thermal printing device at a kiosk location. The tickets are imaged using direct thermal printing where a heated print head activates the thermal coating on the paper to leave a printed image. Fare evasion is a large issue with transit companies as some riders will forge or alter previously used tickets in an attempt to travel for free. Printed dates of travel are altered to reflect a new travel day and passed as authentic tickets. Transit conductors and authorities often have more means of authenticating a ticket. As tickets carry a cash value, security features in the paper and printing can be used to deter these attacks. Coating can be used to make alteration very difficult while thermochromic inks can be used for onsite authentication. Rubbing the thermochromic ink area generates friction and the heat of the friction will make the image disappear which returns when cooled.
A money order is purchased for the amount desired. In this way it is similar to a certified check. The main difference is that money orders are usually limited in maximum face value to some specified figure (for example, the United States Postal Service limits domestic postal money orders to US $1,000.00 as of April 2014) while certified checks are not. Money orders typically consist of two portions: the negotiable check for remittance to the payee, and a receipt or stub that the customer retains for his/her records. The amount is printed by machine or check writer on both portions, and similar documentation, either as a third hard copy or in electronic form and retained at the issuer and agent locations. As a money order is a financial document carrying a set value, security features to deter counterfeiting should be applied using paper and print based solutions.
Mount sheets are typically one part sheeted forms with transfer tape applied to one side over the span of the form. The tape is cut into small sections which are individually removed allowing the medical staff to affix small printed reports from EKG and other print out devices. The mount sheet provides a means of capturing and maintaining a chronological history of a patient’s vital records.
Parking, or traffic, citations are used in cities, parks, university campuses and other areas where parking restrictions must be enforced. These are typically unit set formats with multiple parts to allow the officer to hand-write the necessary information and secure a signature when required. These may be individual sets or bound into a booklet for ease of use and storing. Universities and parks often include an affixed envelope so the recipient can mail or drop off the fine payment. Larger cities are moving to thermal printed tickets generated from printers in the police vehicle or from a printer worn on a belt. These are direct thermal applications using small rolls of pre-printed paper.
Universities, government installations and large companies are just a few locations where vehicle specific hang tags may be required within a parked vehicle. These tags are often issued with barcode and human readable numbering to allow for validation by traffic control officers. Hang tag permits are also used for special event parking and special privilege parking such as persons with handicap requirements.
Parking permits may come in the form of hang tags, however, many permits must be adhered to the inside of a windshield. These label applications allow authorities to validate the permit from the exterior of the vehicle. Permits are numbered using human readable and barcode imaging allowing the authenticator to scan the code when necessary. Other applications may use security features such as VOID pantographs, prismatic printing, foil stamping and holographic lamination as security devices to deter counterfeiting. Foil stamping and holographic solutions aid in authenticating a permit in a dark environment where limited lighting is available. Lower level forms of parking permits may come in the form of cut sheets laid on the dashboard. These are typical of short duration stays for events or visitor parking applications.
See Parking permit.
Many new regulations for patient privacy are driven by HIPAA, the Health Insurance Portability and Accountability Act. In order for a physician to be compliant with HIPAA, many use a patient sign-in form process that allows a patient to sign in, then the signature is removed in the form of a label. The label is applied to the patient chart as a means of tracking each visit. In addition, the next patient in line cannot read the previous patients name. Patient sign in forms are typically two part unit set formats, sealed at both ends using carbon-less or bond and carbon constructions. This allows for the handwritten signature to transfer to part two which becomes a record of the daily patients in a chronological order.
Though some companies have moved to direct deposit, many companies continue to issue payroll checks. These may be in unit set, laser or continuous format with laser being the industry norm. Paper weight is normally a 24# bond substrate specifically designed for check printing. A MICR (magnetic ink character recognition) number is imprinted at the bottom of the check allowing the receiving bank to scan the number. The MICR ink contains magnetic particles which provide the bank computer with the correct account number reference for the transfer of funds. Checks of all types are huge targets for counterfeiting so payroll checks, as with commercial and business checks, should be layered with security features in both the paper and print. Industry standards suggest a combination of three security features in the papers and three features in print. These can be covert and overt in nature.
Typically a single cut sheet used to track employee time. The paper used is a tag or index weight allowing for hand execution and vertical filing. File holes may be pre-punched for insertion into a ring binder for filing and retrieval.
An identification card issued by a pharmacy or company, to be presented to the pharmacy when picking up or ordering security prescribed medications. The card is barcoded for scanning to allow for digital tracking of the date and time of receipt of the medication as well as frequency. ID cards issued on a six month or annual basis may be integrated constructions using lamination for durability. These provide a low cost solution for identity applications. For longer term use, synthetic or other type of plastic material can be used as an affixed application. Either format can be imaged using ink jet or laser printing devices.
Pharmacy label application may be label, joined web or integrated label formats. These provide the pharmacy with a printable sheet carrying a variety of label sizes. After imaging, labels can be applied to containers and packaging for security sealing. Labels may also be used for instructional information for the recipient. Pharmacy labels may be color coded to help the pharmacist quickly execute the completion of the medication dispensing process. Typical sizes are 8.5" x 11" and 8.5" x14".
Many event and theme park venues use a physical risk waiver to protect themselves from potential law suits. The waiver may be a single part or multipart document with legal statements rendering the carrier faultless in the case of injury. Examples may include amusement park rides, sky diving or ski rental. These documents are normally hand executed, though the document lifespan may be valid for several years.
A document used by a medical practitioner, instructions for the treatment of patients (particularly hospitalized patients) under his or her care. These orders are communicated to the medical staff or to the departments (pharmacy, laboratory, or radiology) responsible for fulfilling the order.
Warehouse and distribution locations often use a pick/pack form which is a combination of a picking list and the packing slip for a specific shipment. The document is typically generated using a laser or ink jet printer then sent to the warehouse where the items ordered are pulled from inventory. The list is then placed in the package with the shipment items acting as the packing list for the recipient. In many cases, integrated labels are used in conjunction with the pick/pack design to provide a shipping label. This has the advantage of generating the shipping label at the same time as the initial order which ensures the label and pick slip travel together. This process can reduce shipping errors and increase shipping efficiency. Multiple labels can be designed allowing for multiple package shipments or the inclusion of a return label when required.
This ticket application is typically used in manufacturing or service operations where multiple persons or multiple processes may take place. The document will contain numerous tickets using perforations for removal. The document and respective tags will be numbered, and possibly barcoded, for tracking purposes. In one example, the document will travel with the piece to be built or serviced. As persons work on the project, they retain a ticket which will be turned in later creating a chain of custody. In another example, the ticket is supplied to a person, who affixes the tag to the project showing they had some responsibility in the work. Again, creating a chain of custody. Tags can be perforated for removal and die cut with slits or holes so they may be attached to the project. In other cases, labels may be used in place of tags so they may be affixed to the project or paperwork traveling with the project.
Pocket forms are business document applications that require an envelope or paper based pocket incorporated into the form. The pocket is most often created using two plies of paper glued on three sides using pattern or cross-web gluing processes. Typically these are unit set or continuous formats, however, cut sheet versions that create pockets after execution also exist. An example of a pocket form would be applications such as traffic tickets, parking violations, patient valuable bags and eye glass lens transportation. Pocket forms are also widely used in non-profit fund raising activities where door to door sales generate cash or ticket stubs which must be retained in a sealed environment. Sealing is created using a pre-applied transfer tape which creates a permanent seal.
Prescription pads, also known as pharmacy scripts, are the documents used by doctors and pharmacies to issue medication to a patient. Scripts are normally one part forms padded in groups of 50 for convenience. Some scripts may be two part, so a copy is retained by the issuer or they may be laser sheets for onsite imaging. In nearly all cases, scripts will contain a variety of security features, both covert and overt, to deter counterfeiting. Fake scripts are a primary cause of drug theft in the USA. Care should be given in the design and printing to protect the document from alteration or duplication attacks by criminals. For more information on document security and understanding risk analysis, visit our website to download our whitepapers on counterfeit deterrents.
Pro labels are used in the trucking industry to tag and identify shipments using barcoded labels. Most often these pressure sensitive labels will be bound into a book for easy handling and storage. A single sheet will carry a variety of labels each having the same numeric barcode. The labels can be applied to various elements of a single shipment to allow for tracking. Due to the abuse the label may experience during shipment, high quality barcoding and aggressive adhesives should be specified.
Quick lube tags are used in the automotive industry for oil change documentation. The tags are most often static cling labels which may be adhered to the inside of a windshield. In some cases a pressure sensitive label material may be used to apply to the inside of the door frame. Static cling versions may have a tendency to peel away if the environment becomes very hot or very cold. Many of these clear product films may actually be low tack, non-residue adhesive labels which mimic static cling, yet have better durability in harsh environments. Oil change labels can be incorporated into a business form and imaged in a variety of printing devices. Form and label combinations are common in the automotive industry as the label can be barcoded and tied to the repair history of the vehicle.
Quote requests are the initiating documents in the sale process. They are used to supply the necessary specifications for a quote to be created and sent to a customer. Formats may be cut sheet, unit set or continuous depending on the execution process. Requests completed in the field or on location may be handwritten while requests completed in an office may begin as a digital form then the information transferred to a printed format. Printed quotations for high value projects may require the use of security paper which has counterfeit deterrent features to avoid alterations. These features may include chemical sensitive or VOID pantograph backgrounds.
Rack tags are typically used in the clothing and apparel markets to tag inventory. These may be die cut to be applied around clothes hangers or store display fixtures. Adhesive tape may also be applied so the tag can be affixed to a display cabinet or product. Tag stocks are most often used such as 80# and 100# weight which can still be imaged using a variety of printing devices. Die cutting into unique shapes and high color printing can add to the advertising value by drawing the customer's attention. Tags affixed to high value products may also carry security foil stamping or holograms as a form of security.
This version of a hang tag is specific to vehicle interior display. These are often seen in parking areas such as universities, large corporations and handicap areas. They may also be used to gain access in parks and wildlife areas where daily permits must be purchased to allow entry. Hang tags are often issued for specific time frames and even specific parking locations. Colleges will use color coding to show which vehicles can be parked in specific lots. Color coding and jumbo numbering can be used to allow authorities to identify and authenticate a tag. Barcoding is also common as it allows for scanning through the windshield to validate a permit tag. Hang tags may have a short life span so standard tag stocks are acceptable. Longer life tags or tags that require more durability can be reinforced using lamination or printed on synthetic stocks.
Receiving forms are used to document the arrival and acceptance of a delivery. They act as an acknowledgment of receipt which, in some cases, legally transfers ownership of the incoming product. Receiving forms are normally multiple part documents so the receiving department can maintain a file as other copies are dispersed to other departments. Accounting may need a copy to issue payment while warehousing may need a copy to add the incoming material or product to their inventory records. Receiving reports are a common workflow document in manufacturing, warehouse/distribution, government and education.
Recreational decals are used to document that an annual payment has been made which grants the user some level of access or other value. Boats, jet skis and other pleasure crafts may require annual permits from a state agency. RV's, campers and other vehicles may require annual permits for access to parks and wildlife areas. Some of these permit stickers may be affixed to the inside of a windshield while others may be affixed to the hull or exterior of a watercraft. The type of material will be dependent on the use and level of durability required. Likewise, the type of adhesive will vary based on these same requirements. Annual permits may require barcoding as a means of tracking and authentication. As most annual permits are purchased, some level of security features to deter counterfeiting should be included in the printing process.
Rental contracts act as a legal agreement between the rental company and their customer. Terms and conditions of the rental and any accompanying services are agreed upon, noted and the document is signed by the renter. These forms may be unit set, continuous or laser cut sheet in format. Most often, multiple part designs are used so copies can be retained in the vehicle during the rental timeframe while other copies are retained by the rental company. During the rental time, the agreement may act as proof of registration. Typical applications will use carbonless paper and have multiple areas allowing for customer initials and signatures for accepting or declining specific features of the rental process.
There are many rental applications outside of the rental car market. Recreational and destination venues often rent equipment such as skis, scuba gear, bikes, boats and other items so guests can enjoy the various facets of the location. Equipment rental in a city environment may include everything from chainsaws to carpet cleaning tools. Rental forms may be laser, unit set or continuous in format, each requiring a signature. The documents act as binding contracts between the rental company and the renter so each will normally carry the legal terms and conditions of the rental process. Color screening backgrounds can be used to highlight important parts of the document to make sure all signature areas are completed.
Repair requests are found in the service industry and may include service work such as appliance, plumbing and heating companies providing in home service work. Other potential users would be automotive, shoe repair, dry cleaning, city transit, airlines, recreational vehicle dealers or lawn mower service companies. Any company or department providing a repair service will need documentation which will normally include numeric or barcode tracking systems as well as multiple copies so the client has documentation prior to and after the repair is completed. Small repair services, such as jewelry, may include a pocket form or envelope incorporated into the document to carry the item to be repaired. Large applications may integrate tags or labels to be attached to the item. These tags/labels may be jumbo numbered for viewing at a distance. Multiple tags/labels may be used in cases where the primary item must be dismantled into small items, each with their own repair or servicing needs. These may use a variety of attaching devices such as string, wire, pressure sensitive adhesive or transfer tape, so the tag remains securely with the repair item.
Restaurant checks are used to capture a guest order and transmit that information to the kitchen. Following the meal, the check acts as the invoice to the customer acknowledging the services provided and the total cost. Many restaurants will view the guest check as a marketing tool which must maintain their business branding and logo. Most guest checks will have removable portions which can be used by the customer as a receipt. Though the final bill may be presented using a thermal printed receipt, the paper guest check is still heavily used in the restaurant and hospitality markets.
A sedation record tracks the sedative medication given to a patient prior, during and following some form of procedure. The document will include the attending physician, assistants, equipment used, therapy and post treatment assessment information as well as other data. Often, cardiac strips will be attached to the document. The sedation record acts as a chain of custody for tracking medication, treatment and attending medical staff.
Service date labels are used to document and tag a specific piece of equipment that has been repaired or had some form of regular service performed. A typical example would include heating and air conditioning systems in a home or office. The servicing company will affix a label containing the date of repair and company contact information. These act as emergency contact points should a failure occur. They may also carry projected dates for the next service time. Other applications may include auto, recreational vehicle or equipment servicing. These applications may be in retail, healthcare, manufacturing, education, transportation, recreation and hospitality. Service date labels used in areas such as aircraft maintenance, or other high profile services, may require various forms of security features to deter tampering. Fractured labels may be used to reduce the ability to remove a label and replace with an altered date label. Foil, holograms and other print related security features can be used for onsite authentication as well as counterfeit deterrents.
Shipping labels are typically pressure sensitive material which is imaged with the recipient’s address. Labels may be in sheet, continuous or thermal formats. They may be incorporated into business forms using laser or continuous print systems. They may also be included in unit set forms for handwritten execution. Small companies may find form and label combinations using integrated labels more efficient and cost saving than generating both a packing list and shipping label. Large companies, such as major distribution centers, may use barcoded labels as an initial application during packing, then a secondary shipping label with the recipient address being added at a later time. Label stock and adhesive may vary based on the means of application to the shipping container. Hand applications can vary greatly from auto-affixed labeling systems. Attention should be given to the entire process when designing a new application or a current version.
Repair tickets are used to document the needed repair while capturing the customers contact information. These are normally unit set construction with a tag component or a single sheet tag. A portion of the document may act as a receipt and would be given to the customer. Both the document and the removed portion will contain a number and/or barcode for tracking purposes. In some cases, a secondary tag element may be removed from the initial document which can be attached to the item to be repaired. Similar tags are used in a variety of repair shop environments.
Statements are issued to customers as documentation of a purchase and a total listing of payment required. Statements are often inclusive of many invoices showing a total billing over a given time frame. Statements may be unit set, continuous or laser cut sheet in format, depending on the number of plies required by the issuing company and the imaging systems used in their accounting department. Statements may contain integrated labels with a remittance address to ensure proper addressing of the return payment. Statements are also part of a company's marketing process and should carry the company brand and marketing messaging. Some statements are designed to incorporate additional marketing content in the form of coupons or discounts for future orders.
Student ID cards may be issued for access to events and other applications where identification is mandatory. Annual cards may be plastic or integrated dependent on the need for durability. Integrated cards are incorporated into a paper based document itself which aids in imaging and delivery. Cards are normally barcoded for scanning purposes which allows the educational facility to track the student’s activity on campus.
Tags are used in a variety of markets including warehousing, distribution, manufacturing, retail and automotive. Tags are typically a heavy weight stock such as 100# tag though some tags require lamination or synthetic substrates for environmental reasons. Tags may be die cut to affix around a door handle or rear view mirror, or they may have wire or string attachments for a more permanent bonding. Some tag applications will utilize transfer tape to be adhered to an object or window. Barcoding and jumbo numbering are common in many applications for viewing at a distance. Applications used for parking or entry to specific areas may require security features to deter counterfeiting and aid in onsite authentication. Tags may be incorporated into business documents for efficiency. An example would be a deer tag incorporated into a deer hunting permit.
Taxi and other regulated transportation systems may require city and/or county permits in order to work within a specific geographic area. The permits are normally issued annually and affixed to the inside of the windshield for easy authentication by authorities. Permits are targets for counterfeiting and alteration. Changing the date of issuance can make it appear that a taxi has met the necessary standards for operation, even though they may not actually be accredited by the governing agency. Counterfeit and alteration deterrent features should be incorporated into the permit design. Permits may be integrated into business form documents for ease of imaging and execution.
Teller receipts are issued following the deposit or withdrawal of funds within an account. Cash in and cash out tickets are used for the transaction, while the teller receipt is the final tally of the transaction showing the amount that was changed, date, account number and funds left on hand. Teller receipts may be laser or thermal in format as most are generated on demand at the teller window following the financial transaction.
Ticket applications may vary from small high school events to large venues with thousands of attendees. They may also be used in fund raising events for non-profit organizations. Tickets, in many cases, are purchased and provide access to a specific location at a specific time. Therefore, they are targets for counterfeit and alteration attacks by criminals. Security features to deter mechanical, chemical and digital attacks should be considered when designing any ticket application. Tickets may be printed using a tag or index substrate while tickets used at some onsite kiosks will be thermal substrates using built-in direct thermal printing. Other ticket applications include: traffic tickets, parking tickets and valet tickets.
Time sheets are used in manufacturing and service markets to track the specific times a laborer is involved with a specific project. Time sheets allow management to monitor actual time with allotted time, therefore they can adjust their labor rates when quoting new business. Time sheets also allow shop floor managers a means of managing their workforce. Sheets may be one part cut sheet or multiple part in design based on the potential need for copies to be sent to other departments. Unlike time cards, which are used to track employee time in and time out for a given day, time sheets are normally more specific to a single order or single employee.
Citations are issued by various city, state and county law enforcement agencies. These would include police, sheriff, highway patrol, parks and wildlife officers. The citations are multiple part unit set construction allowing for a copy to be given to the citizen while the balance is retained by the officer for filing. Forms are typically carbonless in nature and handwritten at the point of issuance. Some citations may incorporate an envelope for mailing in the necessary fine. Citations, also referred to as traffic tickets, may be booked in 25 to 50 sets per book with a fly leaf cover to be used as a writing surface.
A by-product of the citation issuance process, the summons transmittal envelope is a form and envelope combination that allows an officer to insert copies of issued traffic tickets into a single envelope for delivery to the court system. Incorporating the tracking document with the envelope ensures the officer's information and tickets are maintained in a tight chain of custody.
See Traffic citation
Colleges and universities issue transcripts to students who may be transferring to other education centers or who may require copies of their transcripts for job applications. Transcripts carry an intrinsic value as they may be altered to show higher grades than were actually achieved. Forgeries may infer a person was a student of a facility, when in reality they were not. For these reasons, security features are normally applied to the cut sheet format to deter counterfeiting through alteration or replication. Security papers that react to bleach and ink eradicators may be combined with VOID pantographs and thermochromic inks. These features make it more difficult for a person to alter or copy a real transcript.
Transit departments within larger cities may issue daily, weekly and monthly tickets granting passengers access to train and bus transportation systems. Tickets are normally paper based and issued manually over a counter or automatically using a kiosk system and thermal paper. Transit systems are also used for large events and may issue unique tickets for travel on those days. Fare evasion through the counterfeiting of tickets is a common practice. Security features should be used to deter counterfeit attempts while providing transportation authorities a means to authenticate a ticket when required.
The valet parking process requires that the guest retain a stub in order to be able to get their vehicle on departure. Valet tickets are created with at least one removable element to be given to the guest. All elements of the document are numbered for cross referencing. Typically a ticket will also contain a large rear view mirror tag with the corresponding number for ease of sight by the valet attendant. In some applications, a pocket form is included to hold the vehicle keys in a secure environment. Other designs are merely string tied to the key chain. Valet tickets have a very short life span and therefore are normally paper based and low cost. Large hotels and resorts may also tie advertising and coupons to the guest valet stub to entice them to visit other parts of the resort area.
Inspection reports may be used in a variety of transportation markets. Taxi cabs, limousine service, trucking, school bus, department of transportation and rental cars are just a few examples where maintaining accurate documentation of inspections is critical. These reports document the type of inspection that occurred and results found during the inspection. These may also carry information on specified maintenance that may be required before an inspection can be passed. These may be a unit set or laser sheet format as they are often used in the field at the location of the vehicle. Depending on the type of vehicle inspected, some reports may require counterfeit deterrent features to avoid data alteration.
Titles are issued with any new vehicle and normally must accompany that vehicle through its life cycle. Titles carry high level of security as alteration of a title can increase the value of a vehicle. Many car titles are issued on security paper with embedded threading to deter counterfeit attacks while providing a means of authentication in the field. Custom watermarks, thermochromic inks and chemically reactive papers are also the norm. Titles may also be viewed as a manufacturer certificate of origin.
Permits may be issued in the form of a card, window decal or hang tag. These are issued to persons who have been granted unique privileges which may be in the form of parking or venue access. Depending on the applications, some permits must carry high levels of security print features to deter counterfeiting and allow for immediate authentication. ID cards may be paper or plastic in nature and generated individually or integrated within a printed document. Window decals may be static cling or low tack adhesive to be applied to the inside of a windshield. Decals may be issued as integrated labels within a laser form as well, allowing for numbering or barcoding.
Return labels may be found in manufacturing and distribution markets. Manufacturing companies will use a return label to place an item back into inventory for later withdrawal. Distribution companies may receive a product back from an online customer and must put the product back into inventory. Return labels document the quantity or product being returned, amount or value and the location in inventory for quick access on the next order. Return labels may be included with the initial inventory request form or packing list. These can be integrated into the release paperwork making it easier and efficient for any return.
Watercraft are issued permits by state and local government allowing them to be driven on lakes and rivers. These permits may be printed on durable stocks due to the nature of the environment of use. Some permits may double as a decal to be applied to the exterior of the watercraft. In these cases, highly durable material and possibly over laminations may be required. Barcoding and human readable numbering may be used for tracking and tagging purposes.
Window decals typically serve a different purpose than window graphics which are used for promotional activity. Decals may be more informative in nature providing directions or acknowledging the location has passed inspections in order to operate as a business. Decals in vehicles may be used for parking access or brand awareness of a non-profit organization such as a local zoo, museum or artistic society. Decals may be applied to the exterior or interior of a vehicle or business. Substrate and adhesives used will vary based on the application, location, life expectancy and environment.
Work orders are used in manufacturing and service to generate a production process. The work order documents the work to be accomplished, customer, work center, materials and other information required to meet the customer's expectations and delivery date. Work orders may be continuous, unit set or laser in format. Multiple part documents are used to provide copies for other departments who may have functions tied to the production process such as accounting, shipping and inventory.